Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The voucher may be a paper voucher which you bring to the foodbank, or it may be electronic which is sent directly to us. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities. To see a list of the agencies that work with us click here.  

If you or anyone you know requires a referral for an emergency food parcel, please contact either –

(1) Perth & Kinross Scottish Welfare Fund Team on 0345 30 111 00 (Mon-Fri 9-4pm) or email [email protected]  Depending on your circumstances you could be eligible for a crisis grant, otherwise you could be referred for a food parcel.


(2) Perth Citizens Advice Bureau (Mon-Fri 10-3.30pm) on  freephone 0808 1969440 or email [email protected]

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and create a foodbank voucher where appropriate.

3. Come to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. If you have a paper voucher you must bring it with you, if an electronic voucher has been it will already be at the foodbank and they will be expecting you.  When you arrive we will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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